43 products
Alix Star Trophy Sweater
Regular price $135.00Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 70 | 116 | 56 | 62 |
L | 71 | 120 | 57 | 63 |
XL | 72 | 124 | 58 | 64 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Hooded Sweater
Regular price $84.00Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 61 | 124 | 54 | 61 |
L | 62 | 128 | 55 | 62 |
XL | 63 | 132 | 56 | 63 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix V-Neck Star Sweater
Regular price $121.00Size | Length | Bust | Shoulder | Length |
M | 68 | 110 | 58 | 51 |
L | 69 | 114 | 59 | 52 |
XL | 70 | 118 | 60 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Detachable Scarf Jacket
Regular price $139.00Size | Length | Bust | Shoulder width (with shoulder pads) | Sleeve Length |
M | 74 | 112 | 50 | 59 |
L | 75 | 116 | 51 | 60 |
XL | 76 | 120 | 52 | 61 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Sweater
Regular price $98.00Size | Length | Bust | Width | Sleeve Length |
M | 66 | 112 | 57 | 58 |
L | 67 | 116 | 58 | 59 |
XL | 68 | 120 | 59 | 60 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Fur Belt Jacket
Regular price $249.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 73 | 130 | 55 | 59 |
L | 74 | 134 | 57 | 60 |
XL | 75 | 138 | 59 | 61 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Tie & Blouse Top
Regular price $85.00Size | Length | Bust | Shoulder | Sleeve Length |
One size | 43 | 86 | 37 | 64 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Halter Neck Top
Regular price $85.00Length | Waist | Hips | Bust | |
One size | 56 | 58 | 72 | 54 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Distressed Long Sleeve Top
Regular price $114.00
Size |
Chest |
Shoulder |
Sleeve |
Length |
S |
82+ |
28 |
62 |
58 |
M |
86+ |
29 |
63 |
59 |
L |
90+ |
30 |
64 |
60 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix V-Neck Off Shoulder Cardigan Top
Regular price $85.00
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Argyle Fleece Cardigan
Regular price $93.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 66 | 128 | 65 | 51 |
L | 67 | 132 | 66 | 52 |
XL | 68 | 136 | 67 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Retro Wash Denim Skirt
Regular price $135.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Off Shoulder Sweater
Regular price $85.00Size | Length | Bust | Sleeve Length |
S | 24 | 54 | 53 |
M | 25 | 58 | 54 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Fall Brown Top & Skirt Set
Regular price $85.00Pieces are sold separately, make sure to select the correct variant
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Shawl Top
Regular price $71.00Size | Length | Bust | Sleeve Length |
S | 17 | 82 | 57 |
M | 18 | 84 | 58 |
L | 19 | 86 | 59 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Long Sleeve Turtleneck Bow Top
Regular price $85.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Cargo Casual Pants
Regular price $100.00Size | Length | Waist | Hips | Legs |
M | 95 | 64 | 120 | 76 |
L | 96 | 66 | 124 | 77 |
XL | 97 | 68 | 128 | 78 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix High Waist A-Line Denim Skirt
Regular price $71.00Size | Length | Waist | Hips |
S | 27 | 68 | 84 |
M | 28 | 70 | 86 |
L | 29 | 72 | 88 |
XL | 30 | 74 | 90 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Mid Length Skirt
Regular price $100.00Size | Length | Waist | Hips |
S | 78 | 56 | 94 |
M | 79 | 58 | 98 |
L | 80 | 60 | 112 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Detachable Racing Jacket
Regular price $121.00Size | Length | Bust | Shoulder | Sleeve |
M | 40/70 | 132 | 55 | 57 |
L | 41/71 | 134 | 56 | 58 |
XL | 42/72 | 136 | 57 | 59 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Zig Zag Puffer Jacket
Regular price $192.00Size
Length | Bust | Shoulder Width | Sleeve Length | |
M | 66 | 120 | 55 | 64 |
L | 67 | 124 | 57 | 65 |
XL | 68 | 128 | 59 | 66 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Contrast Cut Puffer Jacket
Regular price $192.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 70 | 130 | 54 | 63 |
L | 71 | 134 | 56 | 64 |
XL | 72 | 138 | 58 | 65 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Contrast Stitch Sweater
Regular price $135.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 72 | 120 | 64 | 51 |
L | 73 | 124 | 65 | 52 |
XL | 74 | 128 | 66 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Cut Out Tank Top
Regular price $50.00Size | Length | Bust |
S | 41 | 66 |
M | 42 | 70 |
L | 43 | 74 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Fade Wash Jeans
Regular price $121.00Size | Length | Waist | Hips | Leg Circumference |
S | 103 | 60 | 86 | 52 |
M | 104 | 62 | 90 | 53 |
L | 105 | 64 | 94 | 54 |
XL | 106 | 66 | 98 | 55 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Stud Jacket
Regular price $121.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 44 | 106 | 51 | 64 |
L | 45 | 110 | 52 | 65 |
XL | 46 | 114 | 53 | 66 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Contrast Sweater
Regular price $100.00
This oversized raglan sleeve sweater is the perfect choice for a casual day out. The contrast colors add a touch of style to this relaxed fit sweater.
|
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Denim Pants
Regular price $128.00Size | Length | Waist | Hips | Legs |
S | 112 | 64 | 96 | 54 |
M | 114 | 68 | 98 | 55 |
L | 116 | 72 | 100 | 56 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Irregular Cut Turtleneck Top
Regular price $85.00Size | Length | Bust |
S | 60 | 66 |
M | 61 | 68 |
L | 62 | 70 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Denim Long Skirt
Regular price $114.00Size | Length | Waist | Hips |
S | 93 | 64 | 90 |
M | 94 | 66 | 94 |
L | 95 | 68 | 98 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Studded Belt
Regular price $71.00This star studded belt is a must-have accessory that will look great with any outfit. The belt features a dark brown leather base and stars of different sizes in different shades of silver. It is easy to buckle and adjust due to the wide range of loops on either side. Wear it around your waist or hips to add an edgy touch to your look. Perfect for a night out with friends or a formal event. Make it yours - it's the perfect way to stand out from the crowd.
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Chain Accent Sweater
Regular price $178.00Looking for something unique and stylish? Check out our Chain Accent Sweater! This oversized sweater has a shoulderless design and is adorned with star studs that connect chains. It's the perfect statement piece for any outfit.
Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 67 | 124 | 63 | 53 |
L | 68 | 126 | 64 | 54 |
XL | 69 | 128 | 65 | 55 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Studded Zip Sweater
Regular price $91.00Treat yourself to the stylish and chic Star Studded Oversized Zip Sweater and make a statement. This sweater features an oversized fit that gives you all the comforts of slouchy style. This casual-cool sweater is the perfect layering piece for those cooler days. The star stud embellishments make it a stand-out and eye-catching addition to your wardrobe. The sturdy zip closure adds an extra touch of fashion, making it a great piece for both day and night. Don't miss out on this must-have sweater.
Size | Length | Bust | Shoulder | Sleeve Length |
M | 74 | 136 | 67 | 60 |
L | 76 | 140 | 69 | 61 |
XL | 78 | 144 | 71 | 62 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Jennie Top
Regular price $56.00SIZE | Length | Bust |
S | 46 | 72 |
M | 47 | 76 |
L | 48 | 80 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Kendall Top
Regular price $56.00Size | Length | Bust (with chest pad) |
One size | 36 | 56 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Corset Top
Regular price $70.00Size | Length | Bust |
S | 36 | 75 |
M | 37 | 82 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix White Belt Jacket
Regular price $278.00Size | Length (cm) | Bust (cm) | Shoulder Width (cm) | Sleeve Length (cm) |
---|---|---|---|---|
M | 65 | 122 | 58 | 57 |
L | 66 | 126 | 59 | 58 |
XL | 67 | 130 | 60 | 59 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Hepburn Wool Coat
Regular price $348.00Size | Length (cm) | Bust (cm) | Shoulder Width (with shoulder pads, cm) | Sleeve Length (cm) |
---|---|---|---|---|
S | 128 | 106 | 49 | 63 |
M | 129 | 110 | 50 | 64 |
L | 130 | 114 | 51 | 65 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Zip Up Hoodie
Regular price $125.00Size | Bust (cm) | Length (cm) | Shoulder (cm) | Sleeve (cm) |
---|---|---|---|---|
M | 128 | 70 | 67 | 53 |
L | 132 | 71 | 68 | 54 |
XL | 136 | 72 | 69 | 55 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Motorcycle Jacket
Regular price $174.00Bust (cm) | Length (cm) | Shoulder (cm) | Sleeve (cm) |
---|---|---|---|
132 | 69 | 46 | 58 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Leather Coat
Regular price $174.00
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Blazer Jacket
Regular price $202.00
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Belted Blazer Jacket
Regular price $174.00Size | Bust (cm) | Length (cm) | Shoulder (cm) | Sleeve (cm) |
---|---|---|---|---|
M | 120 | 79 | 49 | 62 |
L | 124 | 80 | 51 | 63 |
XL | 128 | 81 | 53 | 64 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.