72 products
Knit Sweater Top & Pants Set
Regular price $234.00 Sale price $178.00Unwind in comfort and sophistication with our Knit Sweater Top & Pants Set. Luxurious ultra soft materials provide exceptional coziness while effortlessly elevating your style. Whether lounging at home or out and about, this set is a must-have addition to your day and wardrobe.
Sweater:
Size | Length (cm) | Bust (cm) | Sleeve Length (cm) |
---|---|---|---|
One Size | 41 | 120 | 55 |
Top:
Size | Length (cm) | Bust (cm) |
---|---|---|
One Size | 40 | 76 |
Casual Pants:
Size | Pants Length (cm) | Elastic Waist (cm) |
---|---|---|
One Size | 104 | 62 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Oak Butterfly Sweater
Regular price $98.00Size | Bust (cm/in) | Shoulder (cm/in) | Sleeves (cm/in) | Length (cm/in) |
---|---|---|---|---|
S | 122 / 48.03 | 45 / 17.72 | 63 / 24.80 | 76 / 29.92 |
M | 126 / 49.61 | 46 / 18.11 | 64 / 25.20 | 77 / 30.31 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Sweater & Skirt Set
Regular price $70.00Size | Length (cm/in) | Bust (cm/in) | Shoulder (cm/in) | Sleeve (cm/in) | |
---|---|---|---|---|---|
Sweater | S | 32 / 12.60 | 98 / 38.58 | 49 / 19.29 | 61 / 24.02 |
Sweater | M | 33 / 12.99 | 100 / 39.37 | 50 / 19.69 | 62 / 24.41 |
Size | Length (cm/in) | Bust (cm/in) | Shoulder (cm/in) | Sleeve (cm/in) | |
---|---|---|---|---|---|
Blue Shirt | S | 35 / 13.78 | 96 / 37.80 | 42 / 16.54 | 66 / 25.98 |
White Shirt | M | 36 / 14.17 | 100 / 39.37 | 43 / 16.93 | 67 / 26.38 |
Size | Length (cm/in) | Waist (cm/in) | |
---|---|---|---|
Skirt | S | 26 / 10.24 | 66 / 25.98 |
Skirt | M | 27 / 10.63 | 70 / 27.56 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Metal Accent Sweater
Regular price $114.00Size | Length (cm) | Shoulder (cm) | Bust (cm) | Sleeve (cm) |
---|---|---|---|---|
One size | 60 | 60 | 120 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Cross Striped Sweater Top
Regular price $71.00Sizing
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Kliou Bunny Sweater
Regular price $98.00Size | Length (cm) | Chest Width (cm) | Sleeve Length (cm) |
---|---|---|---|
S | 64 | 122 | 55 |
M | 65 | 126 | 56 |
L | 66 | 130 | 57 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Chain Accent Sweater
Regular price $178.00Looking for something unique and stylish? Check out our Chain Accent Sweater! This oversized sweater has a shoulderless design and is adorned with star studs that connect chains. It's the perfect statement piece for any outfit.
Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 67 | 124 | 63 | 53 |
L | 68 | 126 | 64 | 54 |
XL | 69 | 128 | 65 | 55 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Layered Embroidered Sweater
Regular price $70.00Measurement | Size |
---|---|
Clothing Length | 59 cm |
Bust Range | 76 cm - 120 cm |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Zip Shoulder Embroidered Sweater
Regular price $98.00Size | Length (cm) | Bust (cm) | Sleeve Length (cm) |
---|---|---|---|
M | 73 | 136 | 83 |
L | 74 | 140 | 84 |
XL | 75 | 144 | 85 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Layered Pleated Skirt & Sweater Set
Regular price $62.00Top:
Measurement | Value (cm) |
---|---|
Bust | 60 |
Shoulder Width | 27 |
Sleeve Length | 70 |
Clothes Length | 58 |
Skirt:
Size | Waist (cm) | Hip (cm) | Skirt Length (cm) |
---|---|---|---|
S | 72 | 84 | 31.5 |
M | 76 | 88 | 32.7 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Zip Up Hoodie
Regular price $125.00Size | Bust (cm) | Length (cm) | Shoulder (cm) | Sleeve (cm) |
---|---|---|---|---|
M | 128 | 70 | 67 | 53 |
L | 132 | 71 | 68 | 54 |
XL | 136 | 72 | 69 | 55 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Puppy Fleece Cuff Sweater
Regular price $70.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Andyet Mesh Sweater
Regular price $91.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Kliou V-Neck Fur Sweater
Regular price $84.00Size | Shoulder | Bust Width | Sleeve Length | Length |
---|---|---|---|---|
S | 118 | 122 | 60 | 64 |
M | 122 | 124 | 62 | 66 |
L | 126 | 128 | 66 | 65 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Kliou Winter Sweater
Regular price $84.00Size | Length | Sleeve Length |
---|---|---|
S | 43 | 88 |
M | 44 | 92 |
L | 45 | 96 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Heart Sweater Vest Layered Top
Regular price $71.00
Size | Bust (cm) | Shoulder Width (cm) | Sleeve Length (cm) | Length (cm) |
---|---|---|---|---|
One Size | 84 | 52 | 52 | 47.5 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Cropped Pullover Sweater
Regular price $71.00
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Knit Wool Sweater & Skirt Set
Regular price $71.00White Shirt:
Size | Shoulder (cm) | Bust (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
One Size | 40 | 90 | 37 | 59 |
Sweater:
Size | Shoulder (cm) | Bust (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
One Size | 48 | 112 | 37 | 63 |
Skirt:
Size | Waist (cm) | Hip (cm) | Length (cm) |
---|---|---|---|
S | 64 | 86 | 80 |
M | 68 | 90 | 81 |
L | 72 | 94 | 82 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Graphic Print Angel Zip Up Hoodie
Regular price $85.00
M Shoulder: 52cm Bust: 116cm Length:70 cm Sleeve: 56cm
L Shoulder: 54cm Bust:120 cm Length:72 cm Sleeve:57 cm
XL Shoulder: 56cm Bust: 124cm Length: 74cm Sleeve: 58cm
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Graphic Print Heart Hoodie
Regular price $85.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Striped Off Shoulder Sweater
Regular price $114.00Size | Length (cm) | Bust (cm) | Sleeve Length (cm) |
---|---|---|---|
One Size | 45 | 106 | 62 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Cropped V-Neck Sweater
Regular price $71.00Size | Length (cm) | Shoulder Width (cm) | Bust (cm) | Sleeve Length (cm) |
---|---|---|---|---|
One Size | 39 | 33 | 38 | 60 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Oversized Knit Sweater
Regular price $85.00
Shoulder (cm) | Bust (cm) | Length (cm) | Sleeve Length (cm) |
---|---|---|---|
70 | 122 | 67 | 49 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Oversized Distressed Sweater
Regular price $71.00Size | Length (cm) | Bust (cm) |
---|---|---|
One Size | 66 | 140 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Hollow Oversized Sweater
Regular price $85.00Size | Length (cm) | Bust (cm) | Sleeve Length (cm) |
---|---|---|---|
One Size | 74 | 115 | 56 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Oversized Contrast Stitch Sweater
Regular price $121.00Size | Length (cm) | Bust (cm) | Sleeve (cm) | Shoulder (cm) |
---|---|---|---|---|
One Size | 70 | 122 | 58 | 60 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Long Sleeve Sweater & Skirt Set
Regular price $71.00Piece |
Bust (cm) | Length (cm) | Sleeve (cm) | Waist (cm) |
---|---|---|---|---|
Sweater |
102 | 33 | 60 | N/A |
Skirt | N/A | 28 |
N/A | 68 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Fleece Sweater Long Cardigan + Skirt Set
Regular price $71.00Size | Suspender Length (cm) | Elastic Bust (cm) | Skirt Length (cm) | Waist Circumference (cm) | Cardigan Length (cm) | Bust Circumference (cm) | Sleeve Length (cm) |
---|---|---|---|---|---|---|---|
S | 30 | 54 | 35 | 56 | 97 | 110 | 49 |
M | 31 | 58 | 36 | 60 | 98 | 114 | 50 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Lace Vintage Sweater Dress
Regular price $70.00Size | Bust (cm) | Shoulder (cm) | Length (cm) | Waist (cm) |
---|---|---|---|---|
S | 78-82 | 32 | 80 | 64 |
M | 82-86 | 33 | 81 | 68 |
L | 86-90 | 34 | 82 | 72 |
XL | 90-94 | 35 | 83 | 76 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Off Shoulder Sweater Dress
Regular price $67.00ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
French Vintage Knitted Sweater
Regular price $71.00Size | Bust (cm) | Shoulder (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
S | 74 | 35 | 38 | 52 |
M | 76 | 36 | 39 | 53 |
L | 78 | 36 | 40 | 54 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Elegant Knitted Sweater
Regular price $71.00Size | Bust | Shoulder | Length | Sleeve |
---|---|---|---|---|
S | 72cm(Elastic) | 30cm | 45cm | 49cm |
M | 74cm(Elastic) | 31cm | 46cm | 50cm |
L | 76cm(Elastic) | 32cm | 47cm | 51cm |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Fur Collar Knitted Sweater & Skirt Set
Regular price $85.00Size | Bust (cm) | Waist (cm) | Shoulder (cm) | Sweater Length (cm) | Sleeve (cm) | Skirt Length (cm) |
---|---|---|---|---|---|---|
S | 64cm (Elastic) | 54cm (Elastic) | 34 | 37 | 55 | 37 |
M | 66cm (Elastic) | 55cm (Elastic) | 35 | 38 | 56 | 38 |
L | 66cm (Elastic) | 56cm (Elastic) | 36 | 39 | 57 | 39 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Bow Sweater Knitted Top & Skirt Set
Regular price $85.00Size | Bust (cm) | Shoulder (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
S | 80 | 35 | 39 | 54 |
M | 82 | 36 | 39.5 | 54.5 |
L | 84 | 37 | 40 | 55 |
Size | Waist (cm) | Length (cm) | Hip (cm) |
---|---|---|---|
S | 60 | 54 | 74 |
M | 62 | 54.4 | 76 |
L | 64 | 55 | 78 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
V-Neck Knitted Sweater
Regular price $71.00Size | Bust (cm) | Shoulder (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
S | 95 | 45 | 65 | 44 |
M | 100 | 45 | 66 | 45 |
L | 105 | 45 | 67 | 46 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Off Shoulder Knitted Sweater
Regular price $71.00Size | Bust | Shoulder | Length | Sleeve |
---|---|---|---|---|
S | 84 cm | 37 cm | 43 cm | 54 cm |
M | 88 cm | 38 cm | 44 cm | 55 cm |
L | 92 cm | 39 cm | 45 cm | 56 cm |
XL | 96 cm | 40 cm | 46 cm | 57 cm |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Knitted Sweater Dress
Regular price $71.00Size | Bust (cm) | Waist (cm) | Shoulder (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|---|
S | 72 | ++ | 25 | 74 | 60 |
M | 76 | 70 | 26 | 75 | 61 |
L | 80 | 74 | 27 | 76 | 62 |
XL | 84 | 78 | 28 | 77 | 63 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Lace Knitted Sweater
Regular price $71.00Size | Bust (cm) | Shoulder (cm) | Length (cm) | Sleeve (cm) |
---|---|---|---|---|
S | 60 | 28 | 40 | 55 |
M | 64 | 29 | 41 | 56 |
L | 68 | 30 | 42 | 57 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
V-Neck Knit Sweater
Regular price $71.00Size S Bust:66-74cm Shoulder:37cm Length:47cm Sleeve:53cm
Size M Bust:66-84cm Shoulder:38cm Length:48cm Sleeve:54cm
Size L Bust:66-94cm Shoulder:39cm Length:49cm Sleeve:55cm
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Off Shoulder Sweater
Regular price $85.00Size | Length | Bust | Sleeve Length |
S | 24 | 54 | 53 |
M | 25 | 58 | 54 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Trophy Sweater
Regular price $135.00Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 70 | 116 | 56 | 62 |
L | 71 | 120 | 57 | 63 |
XL | 72 | 124 | 58 | 64 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Contrast Stitch Sweater
Regular price $135.00Size | Length | Bust | Shoulder | Sleeve Length |
M | 72 | 120 | 64 | 51 |
L | 73 | 124 | 65 | 52 |
XL | 74 | 128 | 66 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Contrast Sweater
Regular price $100.00
This oversized raglan sleeve sweater is the perfect choice for a casual day out. The contrast colors add a touch of style to this relaxed fit sweater.
|
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Hooded Sweater
Regular price $84.00Size | Length | Bust | Shoulder Width | Sleeve Length |
M | 61 | 124 | 54 | 61 |
L | 62 | 128 | 55 | 62 |
XL | 63 | 132 | 56 | 63 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix V-Neck Star Sweater
Regular price $121.00Size | Length | Bust | Shoulder | Length |
M | 68 | 110 | 58 | 51 |
L | 69 | 114 | 59 | 52 |
XL | 70 | 118 | 60 | 53 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Sweater
Regular price $98.00Size | Length | Bust | Width | Sleeve Length |
M | 66 | 112 | 57 | 58 |
L | 67 | 116 | 58 | 59 |
XL | 68 | 120 | 59 | 60 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.
Due to external factors, we cannot guarantee specific delivery dates for worldwide shipping.
Alix Star Studded Zip Sweater
Regular price $91.00Treat yourself to the stylish and chic Star Studded Oversized Zip Sweater and make a statement. This sweater features an oversized fit that gives you all the comforts of slouchy style. This casual-cool sweater is the perfect layering piece for those cooler days. The star stud embellishments make it a stand-out and eye-catching addition to your wardrobe. The sturdy zip closure adds an extra touch of fashion, making it a great piece for both day and night. Don't miss out on this must-have sweater.
Size | Length | Bust | Shoulder | Sleeve Length |
M | 74 | 136 | 67 | 60 |
L | 76 | 140 | 69 | 61 |
XL | 78 | 144 | 71 | 62 |
ORDERS
What currency are your prices in?
The base currency is USD.
You may shop and check-out with your country’s own currency if that currency is available on our accepted currency list.
I want to cancel my order, what can I do?
Once an order has been placed we are unable to cancel it.
I forgot to enter a discount code, can you add it in?
Once an order has been made we cannot add/amend discount codes or refund partial amounts. Good news is you can always use it next time.
I’ve entered my shipping address wrong – how can I change it?
Please double-check you have enter your proper shipping information.
Remember to add your "Unit or Apartment number" if you have that in Address Line 2.
If your order has already been processed, we are unable to update your shipping address. Shop Kliou is not liable for the incorrect shipping address inputted by the customer.
I only got a part of my order - where is the rest of it?
Don't worry, rest assured your order is still on it's way to you. To give you the quickest delivery possible, your order may come in multiple shipments. You will receive a shipping confirmation once each parcel is on its way, inclusive of a final package shipping confirmation email.
What is the status of my order?
All items take 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (Holidays/Sales) before shipping out to your destination. Order processing time is separate from delivery time.
Delivery time may be impacted by your location's weather and your local carrier's shipment time frame (USPS).
USPS: Current Delivery Disruption Status News
Once your item has been dispatched please allow up to 24-48 hours for the shipping confirmation email to update, and tracking to update within the carrier's system.
You can track your parcel via the link and follow it’s delivery. If you need a further update or if there is an issue with your tracking please contact help@shopkliou.com.
DELIVERY
Do you ship to my country?
We offer international shipping in most countries!
Where do you ship from?
We ship from our multiple warehouses overseas.
How much are shipping costs?
We offer free shipping on all orders over $100!
When will I receive my order?
Orders can take between 3-10 business days to package and dispatch but may require up to 2 weeks* during high periods (holidays/sale event) before shipping out to your destination. Order processing time is separate from delivery time.
I can't see updates on my order?
Do not worry! We ship our parcels via a private shipping partner and tracking will begin updating when it arrives to your countries logistic centre.
As most clothing are imported, we recommend sizing up. Please double check the measurement tables.
Please note that all items are measured manually so they may be 1-3 cm off.
Shipping & Delivery Information
(Shipping Time is separate from Order Processing time)
🖤 Packages are processed and shipped internationally from global warehouses.
🖤 Items in your order may arrive in separate packages.*
🖤 Delivery delays out of our control: Shipping times depend on the efficiency and speed of your specific country's local mail carrier service.
🖤 You are advised to check your local carrier's main website for the most up-to-date mail delivery disruptions that are taking place in your location.
USA 🇺🇸 & Canada 🇨🇦
- Typically delivers within 3-10 business days
depending on your shipping address 📬
- May require up to 21 business days
if you are located in a rural/remote location
International 🌏 (UK, Australia, Germany + Rest of the World)
- General Special Line typically delivers within 7-14 business days
Order Processing Time Information
- Orders require 3-10 business days to package and dispatch
May require up to 2 weeks for high demand items*
& or during high volume periods (e.g. holidays & sales event)
before shipping out to your destination
- Order processing time is separate from delivery time
- Delivery time is the time for your local carrier to
deliver your order to your specific shipping address
During high volume periods: processing and dispatch will require extra time. We appreciate your understanding and patience.
International Shipping Notice
- Customers are responsible for international taxes and duties. We do not handle communications with customs centers.
Local Mail Carrier Missing Package
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. Packages may be mistakenly scanned as delivered by your local carrier company up to 4 business days before arrival.
After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please directly contact your local carrier company shown in your tracking (e.g. USPS).
Advice:
- Ask family members or others living with you/neighbours if they have seen the package addressed to you.
- Verify if you had inputted correct shipping address during order placement.
- Look for notice of delivery left for you at your mailbox or wherever you receive mail.
- Check around the delivery area.
- If all fails, contact your local carrier company with your tracking information.